|
"Thank you very much for your response. You are truly customer service oriented and embody that spirit which I truly admire." - Kay from Wailuki, Hawaii"PSA Scorecard allows me to be able to monitor the workflow of my team without having to look over their shoulder. It also allows me to see how we are doing on retainers. Billing has become simplified and billings have increased. Also has helped us really understand where we spend our time." - Kimberly from Dublin, OH"Great product. Our employees like it, I like it; you have been great with assistance and tech. support. Time tracking used to be a headache for all of us, and it's much more streamlined now." - Frank from Raleigh, NC"I enjoy the ease of access, at work or home, which allows me to focus on priorities while I'm at the office rather than forcing me to be bound to my computer where the accounting software happens to be." - Steve from Columbus, OH |
Perspective From Architecture, Engineering, And Construction: Marketing From The Inside Out- Article by Keri Hammond, CPSM , MARKETLINKI remember when, as a newly promoted marketing manager, I was asked to educate the technical staff members of my firm about marketing professional services. I worried for weeks that I was going to disappoint the principals of the office that had entrusted me with the training necessary to expand the firm's army of rainmakers. read more... There's No Crying in Leadership Development- Article by Steven Grant, Customer Research CenterActually there's a lot of crying in leadership development; most of it healthy. At one Fortune 500 company when employee surveys were introduced the results were emotionally devastating to a significant percentage of the most senior leaders. Several members of the executive team turned in their resignations immediately after reading the verbatim comments on their first employee surveys. Although there weren't a lot of visible tears you could tell that many people were crying on the inside read more... Digging into 3D- Article by Michael Barkasi, http://www.powercivil.com/Recent talk of 3D civil design has left many site designers and engineers scrambling to implement new technology. A quick look at discussion groups focusing on these topics may leave us wondering if this “new” way of designing can carry benefits to outweigh the cost of execution. read more... Top 10 Items to Include in Your Contracts- Article by Herb Cannon, AE Management SolutionsThis article is a great reminder to all of us what needs to be included in every contract. read more... Team-Building Tips for your A/E Firm- Article by Herb Cannon, AE Management SolutionsTeam building is a pertinent issue to all A/E firms— regardless of the firm’s size or location. Successful team building tactics can ensure that your staff is satisfied and working together effectively. read more... 5 Characteristics of a Professional- Article by Herb Cannon, AE Management SolutionsYou inspire others, both personally and professionally, through your actions and the environment you create. When you are professionally accountable, people watch what you're doing as well as listening to what you're saying. read more... |